Privacy Policy
Your privacy is our priority. Please read how we protect your data.
Last updated: 13/06/2026
1. Introduction to Privacy
This Privacy Policy describes how Patrunjel Claudia Elena P.F.A. (referred to as "RHQ-NETWORK," "we," "us," or "our") collects, uses, and protects your information. Scope: • Applies to all visitors of www.rhqnetwork.biz. • Applies to all registered users and clients. • Covers data collected during account registration, service purchase, and support interactions.
2. Information We Collect
To provide high-quality hosting services, we collect the following types of information: Direct Information: • Contact Details: Name, physical address, telephone number, and email address. • Account Credentials: Usernames and encrypted passwords. • Billing Info: Necessary data for invoice generation (processed securely via third-party processors). Technical Information: • IP addresses for security scanning and DDoS mitigation. • System logs related to service usage and performance tracking.
3. How We Use Your Information
We use your personal data strictly for legitimate business purposes: Operational Needs: • Processing orders and activating digital services. • Generating fiscal invoices and maintaining legal accounting records. • Identification for providing 24/7 technical support and ticket resolution. Communication: • Sending account alerts, renewal reminders, and security notifications. • Occasional promotional materials (only if you have opted in).
4. Sharing and Disclosure
RHQ-NETWORK respects your privacy. We do not sell or rent your personal information. Third-Party Partners: • Payment Processors: Stripe, PayPal, and Skrill (for secure transaction handling). • Law Enforcement: We may disclose data if required by Romanian or European law. Protection: • We ensure that any third-party partner adheres to strict confidentiality standards.
5. Data Security Measures
We implement industry-standard security protocols to protect your data: • Encryption of sensitive data during transmission. • Restricted internal access to user files and personal information. • Regular infrastructure audits to identify and mitigate potential vulnerabilities. Note: While we strive for 100% security, no method of internet transmission is absolute.
6. Your Rights Under GDPR
As a user, you have specific rights regarding your personal data: • Right to Access: Request a copy of the data we hold about you. • Right to Rectification: Request correction of inaccurate information. • Right to Erasure: Request deletion of your account and personal data (subject to legal retention laws). • Right to Object: Object to processing for marketing purposes. To exercise these rights, please contact us at: [email protected].
7. Changes to this Policy
We reserve the right to update this Privacy Policy to reflect changes in our services or legal requirements. • Significant updates will be announced via account notifications or email. • The latest version is always accessible on this page.